Hotels see all walks of life, and all types of strange behaviour - they seem to be a hotbed of outrageous behaviour, from hotel guests and hotel employees alike! My friends always ask me if Hotel Babylon (the book) is true - I alwasy answer that the reality is that they are worse!
Whereas the rooms division get all sorts of nice surprises from guests on a daily basis, Conference & Banqueting is a place where even more mysterious goings on occur, as I am sure your operations team will attest to! In one year of working in banqueting I witnessed the following crazy situations:
A very expensive wedding for 400 people completed by a solid silver throne worth £20,000 for the couple to sit on during the ceremony. Not only did they have this ornate throne, but they also had a bald eagle and a sparrow hawk in the room to deliver the rings! I got the shock of my life coming on shift and walking into one of the storerooms to be confronted by the 4 foot bald eagle sitting in its cage on top of a stack of tables!
Xmas Parties – at one big accountancy firms xmas party, I witnessed a behaving extremely inappropriately on a chair in the middle of the ballroom – I could hardly believe my eyes! It was right at the end of the night, and the room was fairly dark, and they had decided to go for it! What on earth do you do/say in a situation like that?
At another Xmas party – a girl dancing barefoot got a 5 cm piece of glass wedged into the bottom of her foot. She was so drunk she did not even notice, and put bloody footprints all over the dance floor, the carpet, into the lobby and into the restrooms. We eventually called her an ambulance, but she did not want to leave!
An Iranian New Years Eve Party was in full swing with approximately 200 guests in the ballroom. The music was quite loud, and the party just getting into full swing, when a drunk, jet lagged American guest came stumbling, bleary eyed into the ballroom, and proceeded to jump on the stage, grab the microphone and start spewing obscenities about his lack of sleep in a loud drawling American accent. Safe to say this did not go down too well with the Iranian guests!
At one of the hotels I worked in, the rest rooms were situated on the other side of the lobby to the bar. So when bar patrons where particularly drunk they could not find them, and would often wander into the emergency exit behind the bar – I caught more than 2 people peeing against the wall in this exit!
These are just a few of the crazy things that went on in my hotel life, which I sorely miss. Have you got any tales from the C & B department of your hotel? Add into the comments below! Anonymously if needs be!
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